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Orr reimbursed me all the penalty fees. Thanks for being fair. Randy Sharp is a true asset to this company, he worked hard to find us the car we needed, get us in the car and make sure all was taken care of afterwards.....he is the best Orr has to offer in my opinion.
Conatcted Orr Cadillac on Tuesday about a Chrysler Pacifica Limited that they had just gotten in via the Car Gurus app. Got an email response asking for my phone # so called Mike direct via the contact # he provided in the email. Received no reply. A couple of days later I emailed via the Orr Cadillac Website again no reply.